ENDORFIN EVENTS L.L.C., a limited liability company registered in the UAE (licence No. 1128973, VAT Tax Registration Number (TRN) 104342333200003), represented by Ekaterina Igorevna Dorodnova, owner of the company, acting on the basis of the licence, hereinafter referred to as the "Service Provider", hereby offers any legal entity or individual (including legal entities and individuals from CIS countries), hereinafter referred to as the "Client", to enter into this agreement (hereinafter the "Agreement") as follows.

This Agreement constitutes a public offer of the Service Provider. Full and unconditional acceptance of the terms of this Agreement shall be deemed to be the Client's payment of the invoice issued by the Service Provider. The Agreement shall be deemed concluded and entered into force from the moment the payment is credited to the Service Provider's account. Signing of the Agreement by the Client is not required.

1. Subject Matter of the Agreement

1.1. Obligations of the Service Provider. The Service Provider undertakes to provide services for the organisation of a professional trip to Dubai (United Arab Emirates) for clinic owners and managers and dentists, entitled DENTAL & GOLF DUBAI (hereinafter the "trip" or "event"), from 14 to 18 February 2027, with the itinerary described on the Service Provider's website (https://endorfinevents.com/dentalgolf), which forms an integral part of this Agreement. The scope of services is determined by the package selected by the Client in accordance with Section 2 of this Agreement and Appendix No. 1. The professional part, mandatory for every participant, includes the following services:

• the professional programme of the selected format ("Manager", "Manager + Physician" or "Physician") on 15 and 16 February 2027 at the Polar Bear clinic (Dubai); the specific patient appointments to be observed are determined by the clinic's schedule on those days;
• working lunches on 15 and 16 February 2027 and a welcome dinner on 14 February 2027;
• transfer to the clinic's second branch on 16 February 2027 (for the "Manager" format);
• transfer to the golf course on 17 February 2027 (for participants who have selected a golf day option);
• group escort by a representative of the Service Provider (the Endorfin Events team).

At the Client's choice, for a fee in accordance with Appendix No. 1, the package may additionally include:

• a golf day on 17 February 2027 in one of the following options: "Experienced Player", "Beginner", "Not Playing" (see Appendix No. 1 for details); the golf venue (Emirates Golf Club (Majlis) or Jumeirah Golf Estates (Earth)) is determined by the Service Provider depending on availability after participant registration is completed;
• accommodation at The St. Regis Downtown Dubai 5★ or DoubleTree by Hilton Dubai Business Bay 4★ from 14 to 18 February 2027 with breakfast (check-out on 18 February by 12:00);
• a welcome dinner on 14 February 2027 for an accompanying person;
• an individual airport – hotel – airport transfer.

Group transfers under the programme are provided exclusively on the dates and along the routes provided for by the trip programme. An individual airport – hotel – airport transfer is provided only if selected and paid for by the Client (one car is intended for 1–2 persons with luggage, round trip), on the dates provided for by the trip programme and to/from the hotel specified in the Package or agreed by the Parties in writing. If the Client or a participant extends their stay in the UAE on their own initiative (before the start date or after the end date of the programme), transfers for such dates are not provided by the Service Provider and are not included in the Package price, unless the Parties have additionally agreed otherwise in writing.

1.2. Obligations of the Client. The Client undertakes to accept the services duly rendered and to pay for them in the manner and within the timeframes established by this Agreement.

1.3. Number of Participants. The trip is organised for participants nominated by the Client (including the Client's representatives or individuals designated by the Client). The Client acts as the representative of all participants nominated by them and bears responsibility for their compliance with the terms of this Agreement. The relationship between the Parties is governed on the basis that the Client assumes the rights and obligations on behalf of all participants whom they send on the trip. The group is formed with up to 10 (ten) people; places in the group are allocated in the manner set out in clause 3.2.3 of this Agreement. No more than two persons may be registered in one application; the remaining participants submit separate applications.

1.4. Terms. The terms "Participant", "Accompanying Person", "Golf Day", "Playing Golf" and "Accommodation" are used in the meanings set out in Appendix No. 1.

2. Service Packages and Pricing

2.1. Formation of the Package. The service package is assembled by the Client on the Service Provider's website (https://endorfinevents.com/dentalgolf) by selecting the items listed in Appendix No. 1. The website shows a preliminary price of the package. The preliminary price is not final. An application submitted through the website is not a payment or a booking and does not oblige the Service Provider to issue an invoice. A tick confirming agreement with the terms of the Public Offer Agreement when submitting the application confirms that the Client has reviewed and agrees to its terms; acceptance of the offer and the moment the Agreement enters into force is the payment of the invoice (clause 3.1). The Service Provider's manager checks the selected parameters, confirms to the Client in writing (e-mail/messenger) the availability of places, the composition of the package and the final price, and issues an invoice. The package stated in the invoice is the Client's package (hereinafter the "Package").

2.2. Price of the Package. The price of the Package is the sum of the prices of the items selected by the Client in accordance with Appendix No. 1, which forms an integral part of this Agreement. The price in effect at the time the invoice is issued to the Client applies, unless otherwise agreed by the Parties in writing. In the event of any discrepancy between the preliminary price shown on the website and Appendix No. 1, Appendix No. 1 shall apply.

The prices in Appendix No. 1 are stated for items within the Package. They are not prices of separate services subject to independent sale or refund. The Package is provided as a single set of services; the Client's (a participant's) refusal of any item of the Package after acceptance of the Agreement, as well as non-use of such an item, shall not entitle the Client to a refund, set-off or recalculation of its price (see also Section 6 of this Agreement).

2.3. VAT. The Service Provider is registered as a value added tax payer in the UAE (TRN 104342333200003). The services under this Agreement are provided in the UAE and are subject to VAT at the rate of 5%. If the VAT rate is changed by UAE legislation, the rate in effect on the date of issue of the invoice shall apply. VAT is charged in addition to the price of the Package and is shown in the invoice as a separate line. The amount payable equals the price of the Package plus VAT.

2.4. Not Included in the Price. The stated price includes only the services included in the selected Package. Flights to and from Dubai, visa and other permit fees, medical insurance, participants' personal expenses, an individual transfer (if not selected), accommodation outside the period of 14–18 February 2027 and outside the selected hotel, and other expenses not mentioned in clause 1.1 and Appendix No. 1 are not included in the Package price and shall be borne by the Client independently, unless otherwise expressly provided for in the programme or an additional agreement between the Parties.

2.5. Contract Currency. The cost of services is stated in US dollars. Payment may be made in US dollars or UAE dirhams (AED) to the Service Provider's account, or in Russian rubles at the company's exchange rate on the date of payment. For payments in UAE dirhams, the amount is converted at the rate specified in the invoice. Bank details for payment are specified in the invoice and/or in the Service Provider's requisites. All bank charges and wire transfer costs shall be borne by the Client.

3. Payment Procedure

3.1. Invoice and Acceptance of the Offer. The Service Provider issues the Client an invoice for the selected Package. This Agreement constitutes a public offer of the Service Provider, and payment of the invoice by the Client shall constitute full and unconditional acceptance of the terms of this Agreement. Signing of the Agreement by the Client is not required.

3.2. Payment Amount and Deadline.

3.2.1. The Client undertakes to pay 100% (one hundred percent) of the price of the selected Package (including VAT) in a single payment within 3 (three) calendar days from the date the invoice is issued by the Service Provider, unless a different deadline is additionally agreed by the Parties in writing (including by e-mail/messenger). Partial payment is permitted only with the written consent of the Service Provider (see clause 3.6).

3.2.2. Regardless of the invoice date, 100% payment must be credited to the Service Provider's account no later than 20 (twenty) calendar days before the start date of the trip, that is, no later than 25 January 2027, unless a different deadline is additionally agreed by the Parties in writing (including by e-mail/messenger).

3.2.3. The Client's place in the group shall be deemed confirmed only upon receipt of 100% payment in the Service Provider's account. Until payment is received, the Service Provider is entitled to offer the relevant place to other persons.

3.3. Payment Date. The payment date shall be the date on which the funds are credited to the Service Provider's account (or to the Service Provider's designated account).

3.4. Payment Confirmation. Upon receipt of payment, the Service Provider shall send the Client a payment confirmation within 3 (three) business days. Confirmation may be in the form of an e-mail, messenger notification, receipt, act, or other document evidencing the fact of payment. The Agreement shall be deemed to have entered into force upon receipt of payment (if it has not entered into force earlier by virtue of acceptance of the offer).

3.5. Non-refundability of Payment. Payment under this Agreement is non-refundable at the initiative of the Client (participants) and for reasons attributable to the Client (participants). Refunds in connection with cancellation of the trip by the Service Provider are governed exclusively by Sections 7 and 8 of this Agreement.

The Client's (a participant's) voluntary refusal of the trip or of individual services for any reason, including illness, family, work or other personal circumstances, change of plans, cancellation or change of flights, inability to obtain a visa or other entry permit, denial of entry, as well as a no-show, does not constitute grounds for a refund. This is due to the fact that the Service Provider incurs non-refundable costs in advance for booking the programme services and group expenses that do not depend on the number of participants who actually arrive.

Instead of a refund, the Client may substitute the trip participant with another person in accordance with clause 5.5 of this Agreement, unless otherwise agreed by the Parties in writing.

The Service Provider does not provide visa services and does not participate in the preparation, verification or submission of the Client's and/or participants' documents for entry into the UAE (see clause 5.3 of this Agreement for details).

3.6. Incomplete Registration. If payment is not received in the Service Provider's account within the period established by clause 3.2.1 or 3.2.2 of this Agreement, the Client's booking shall not be deemed confirmed, and the place in the group may be offered to another person without additional notice to the Client. The Service Provider shall not be liable for the impossibility of booking a place due to late payment by the Client.

In this case, the Service Provider is entitled to cancel the Client's reservation and unilaterally withdraw from the Agreement in whole or in part, notifying the Client by e-mail/messenger. Cancellation of the reservation due to non-payment shall be equivalent to the Client's refusal of the services after booking (see Section 6) with all corresponding consequences.

Partial payment does not constitute a booking of a place. In the event of cancellation of the reservation due to incomplete payment, the funds received shall be retained by the Service Provider as compensation, agreed by the Parties, for the costs and losses associated with reserving the place and the inability to offer it to another person; they shall not be subject to refund or set-off.

If payment is received after the established deadline, the Service Provider is entitled, at its discretion, either to confirm the place, if available, or to return the funds received net of bank charges, of the costs actually incurred by the Service Provider and of the remuneration for the organisational work actually performed in preparing and organising the event, including group costs attributable to the Client. The amount of the costs incurred and of the remuneration is determined by the Service Provider on the basis of its internal records (including payments to contractors, organisational and group costs). The Service Provider is not obliged to provide primary documents for the costs; at the request of the Client a general calculation of the amount retained shall be provided.

3.7. Payment Methods. Payment is made by bank transfer to the Service Provider's account in US dollars, UAE dirhams or Russian rubles using the details specified in the invoice and in clause 11.8 of this Agreement. Transfers to the Service Provider's corporate cards in US dollars and UAE dirhams are also permitted; the details of the cards are provided by the Service Provider at the request of the Client.

4. Obligations and Rights of the Service Provider

4.1. Quality of Services. The Service Provider undertakes to provide trip organisation services in accordance with the terms of this Agreement and the trip programme, within the limits of its actual control.

4.2. Documents and Communication. The Service Provider shall timely provide the Client with the necessary information and documents related to the trip, including the itinerary, time and location of the programme start in Dubai, vouchers or booking confirmations — provided that the Client supplies the necessary data and documents within the established deadlines.

4.3. Engagement of Third Parties. The Service Provider is entitled to engage third parties (tour operators, transport companies, guides, interpreters, etc.) to fulfil its obligations, and shall be responsible solely for the organisation and coordination of such services within the limits of its actual control.

4.4. Right to Amend the Programme. The Service Provider has the right to unilaterally amend the trip programme at its own discretion if circumstances so require (including in the event of force majeure, see Section 8). Such changes may affect the schedule of events, the list of venues visited, the golf venue, the replacement of a hotel with a hotel of the same or a higher category, or other components of the programme, provided that the overall purpose of the trip (business objective) is maintained. Minor changes that do not affect the overall duration and substance of the programme may be made without prior consultation with the Client and shall not constitute a breach of this Agreement.

4.5. Refusal of Services. The Service Provider is entitled to refuse a specific participant's participation in the trip or to remove them from further participation without refund, if the participant grossly violates the laws or customs of the host country, the programme rules, or poses a threat to their own safety or the safety of others. The Service Provider shall notify the Client of such a decision; in this case, the services for the said participant shall be deemed to have been fully provided, and no refund claims shall be accepted.

5. Obligations and Rights of the Client

5.1. The Client shall provide the Service Provider with accurate and complete information about each trip participant, required solely for the purposes of booking, logistics, and organisational support of the trip, including but not limited to: full name (as in the international passport), date of birth, citizenship, passport details, contact information, and other data requested by the Service Provider in connection with the organisation of the programme. The Client bears full responsibility for the accuracy, completeness, and timeliness of the information provided. The Service Provider does not verify the data provided and relies on its correctness.

In the event that the Client provides incorrect, incomplete, or untimely information that results in the impossibility or difficulty of providing services properly (including but not limited to: impossibility of booking, refusal of accommodation, refusal of admission to events, inability to participate in the trip, refusal to cross the border, or similar consequences), the Service Provider shall be released from liability for the non-provision or partial non-provision of the relevant services, and the funds paid by the Client shall not be refunded.

The Service Provider shall not be liable for consequences related to visa, immigration, or border decisions by government authorities, which is expressly consistent with the provisions of clauses 3.5 and 5.3 of this Agreement.

5.2. Payment. The Client shall make payment for the services in a timely and full manner in accordance with Section 3 of this Agreement. Payment shall be deemed to have been duly made only upon receipt of the full amount in the Service Provider's account within the established deadline.

5.3. Entry into the UAE. The Client shall independently and at their own expense ensure that all participants hold valid international passports, obtain entry visas and other permits (where required), and comply with all other visa, immigration, sanitary, and border requirements of the UAE.

Citizens of the Russian Federation, the Republic of Belarus, the Republic of Armenia, the Republic of Kazakhstan, the Republic of Uzbekistan and the Republic of Azerbaijan enjoy visa-free entry into the UAE on the terms in force in the UAE on the date of the trip. Citizens of other countries must resolve entry matters, including obtaining a visa, independently. Entry rules are subject to change; the Service Provider recommends verifying current requirements before purchasing air tickets.

The Service Provider does not provide visa services, does not participate in the preparation, verification, submission, or support of the Client's and/or participants' documents for entry into the UAE, and shall not be liable for the timing or outcome of the review of applications, or for the actions (or inaction) of consular authorities, immigration and border services, visa centres, or other third parties.

At the Client's request, the Service Provider may provide the contact details of a recommended visa agent. The Client may use the services of such an agent or obtain a visa independently. The relationship between the Client and the visa agent is governed directly between the Client and the agent and is not part of this Agreement. The Service Provider shall not be liable for the actions (or inaction) of the visa agent or the outcome of the visa review.

The absence of required entry documents, refusal to issue a visa or other permit, as well as denial of entry, shall not release the Client from their payment obligations under this Agreement and shall not constitute grounds for a refund.

The Client shall also ensure that all participants hold adequate medical insurance for the trip.

5.4. Compliance with Rules. The Client and the participants nominated by them shall comply with the laws of the host country, respect local customs and traditions, and follow the instructions and rules provided by the Service Provider or its representatives during the trip.

5.5. Substitution of a Participant. The Client is entitled to substitute a trip participant with another person by sending written notice to the Service Provider no later than 14 (fourteen) calendar days before the start date of the trip. The notice shall contain full information about the new participant required for booking and organisation purposes. Substitution within the specified period shall be made without additional charge (except for actual costs of rebooking/re-documentation, if any). Substitution after the specified period is possible only with the consent of the Service Provider.

5.6. Air Tickets and Group Confirmation. The Client undertakes not to purchase air tickets until receipt of written confirmation from the Service Provider that the group has been formed/confirmed and the trip will proceed on the announced dates. The Service Provider shall not be liable for any expenses, losses, or damages incurred by the Client in connection with the purchase of air tickets prior to such confirmation, including non-refundable fares or price increases.

5.7. Denial of Entry. The Client acknowledges and agrees that possession of a visa or other permits does not guarantee entry into the UAE, as the final decision on admission to the country is made by the competent authorities of the UAE at the border crossing point. In the event that any participant(s) are denied entry into the UAE upon arrival (including deportation or refusal of admission), the Service Provider shall bear no liability; the services shall be deemed to be subject to provision, and the funds paid under this Agreement shall not be refunded.

5.8. Awareness of the Situation in the Region. The Client confirms that the trip takes place in the Middle East region, where the situation, air connections and decisions of government authorities may change. The Client has reviewed publicly available information about the situation in the country of destination and independently decides to take part in the trip, and independently monitors the recommendations of government authorities and carriers. This confirmation does not change the procedure provided for in Sections 3, 6, 7 and 8 of this Agreement.

5.9. Client's Expenses Related to the Trip. Expenses for air travel and its changes, flights in the event of cancellation or change of flights, additional accommodation and meals outside the programme, evacuation, medical care and other expenses incurred by the Client and participants in connection with the trip shall be borne by the Client and participants. The Service Provider does not arrange or pay for such expenses, unless otherwise expressly provided for in the programme or a written agreement between the Parties.

6. Cancellation of Participation and No-Show

6.1. Client's Withdrawal from the Trip. Cancellation of the trip at the Client's initiative after the conclusion of this Agreement shall not be permitted without forfeiture of the funds paid. In the event of a unilateral withdrawal by the Client from participation in the trip (in whole or in part, including a reduction in the number of participants or the Client's refusal of individual items of the Package), no refund of the funds paid shall be made. This is due to the fact that the Service Provider incurs costs for advance booking of programme services. The Client is entitled, instead of cancellation, to substitute participants in accordance with clause 5.5 of this Agreement, subject to the deadline set out therein (no later than 14 calendar days before the start date of the trip).

6.2. No-Show. Failure of the Client or individual participants to arrive at the designated starting point of the programme at the stipulated time, or failure by a participant to use any services included in the programme due to their own fault (including missing a flight, absence of required travel documents, refusal to participate in certain events at the participant's discretion), shall be treated as a no-show. In the event of a no-show, the services shall be deemed to have been fully provided by the Service Provider, and responsibility for non-receipt of services shall lie with the Client. Funds paid for services shall not be refunded, claims from the Client shall not be accepted, and the Service Provider shall be released from any obligations to provide unused services. The Client shall have no right to claim any compensation or rescheduling of services in the event of a no-show.

6.3. Partial Non-use of Services. If during the trip any participant voluntarily waives part of the services provided for in the programme (for example, does not attend a specific event or does not use a transfer), or is unable to use such services for reasons beyond the Service Provider's control, such services shall be deemed to have been duly provided and their cost shall not be reimbursed.

6.4. Circumstances on the Client's Side. Illness, family, work or other personal circumstances of the Client or participants, a change in their plans, cancellation or change of flights, as well as any other circumstances relating to the Client's (participants') side, do not constitute force majeure, do not release the Client from payment, and do not entitle the Client to a refund, rescheduling or crediting of the payment. A reduction in the number of participants affects the Service Provider's group expenses (transport, escort, bookings) and does not constitute grounds for a refund or recalculation of the price.

7. Service Provider's Right to Cancel the Trip

7.1. The Service Provider is entitled to cancel the trip in the event of insufficient group enrollment. The decision on insufficient enrollment is made by the Service Provider at its discretion. In this case, the Service Provider shall notify the Client in writing and shall refund in full the funds received from the Client under this Agreement within 10 (ten) business days from the date of the cancellation notice.

7.2. In the event of cancellation of the trip for reasons not related to force majeure and not covered by clause 7.1 of this Agreement, the Service Provider shall notify the Client in writing. In such a situation, the settlement procedure shall be determined by agreement between the Parties and may include:

• crediting the funds paid towards the Client's (participants') participation in another trip by the Service Provider;
• rescheduling the trip to alternative dates;
• full or partial refund of funds.

The Service Provider shall not be liable for any expenses incurred by the Client prior to receipt of written confirmation of group formation, including expenses for air tickets purchased before such confirmation.

7.3. Alternatives by Agreement. By agreement between the Parties in the cases provided for in clauses 7.1 and 7.2 of this Agreement, instead of a refund, the Service Provider may offer the Client alternative options: rescheduling the trip, amending the programme, or including the Client (participants) in another group/trip of the Service Provider. If the Client agrees to the proposed alternative, the Parties shall formalise the relevant amendments to this Agreement by signing an addendum or by exchanging letters/e-mails, and no refund shall be made.

7.4. Impossibility of Holding Individual Parts of the Programme. If the trip to the UAE is possible but holding individual parts of the programme (including reception of the group by the clinic, or operation of the golf venue or hotel) is impossible for reasons beyond the Service Provider's control, the Service Provider is entitled to amend the programme, replace the venue, clinic or hotel with equivalent ones, or reschedule the relevant part of the programme (clause 4.4). Such a change does not constitute a breach of this Agreement and does not entitle the Client to a refund of payment. If a part of the programme did not take place and the relevant payment was returned to the Service Provider by a third party (a golf club, hotel, clinic), the Service Provider shall refund to the Client the amount actually returned by the third party for that part; if the payment was not returned by the third party, no refund shall be made. If the trip as a whole cannot be held, the Service Provider is entitled to cancel it; settlements shall be made in accordance with clauses 7.2 and 7.3.

8. Force Majeure

8.1. Definition of Force Majeure. Force majeure circumstances within the meaning of this Agreement shall mean extraordinary and unavoidable circumstances beyond the reasonable control of the Parties, arising after the conclusion of the Agreement, which make the full or partial performance of obligations by either Party impossible or unlawful. Such circumstances include, in particular: natural disasters (earthquakes, floods, volcanic eruptions, etc.), fires, military actions, civil unrest, terrorist acts, epidemics, pandemics and quarantine restrictions, decisions of government authorities (bans on departure/entry, border closures), strikes, and any other events of force majeure recognised as such by the competent authorities at the Service Provider's place of registration.

8.2. Circumstances Entitling the Service Provider to Cancel or Reschedule. The Parties have agreed that, for the purposes of cancellation or rescheduling of the trip by the Service Provider under this Section, force majeure shall mean circumstances as a result of which the arrival of participants in the UAE and the holding of the trip on the announced dates are impossible, namely:

• closure of the airspace of the UAE;
• actual military action on the territory of the UAE;
• an official ban on entry into the UAE or closure of the borders of the UAE by the competent authorities of the UAE.

Other circumstances, including media reports, recommendations of foreign states, carriers or insurance companies, restrictions, closure of airspace or airports and other circumstances in the country of departure or transit, cancellation, postponement or change of flights, as well as any circumstances on the Client's (participants') side referred to in clause 6.4, shall not be recognised as force majeure for the purposes of this Agreement and shall not constitute grounds for a refund.

8.3. Notification. The Service Provider shall notify the Client of the occurrence of force majeure circumstances by e-mail/messenger within a reasonable time. Publicly available information from official sources and statements of competent authorities shall serve as confirmation of such circumstances.

8.4. Effect of Force Majeure. In the event of the circumstances referred to in clause 8.2, the Service Provider is entitled to cancel or reschedule the trip to alternative dates, and to change the programme and the manner in which services are provided. The Service Provider shall be released from liability for non-performance or improper performance of obligations caused by such circumstances.

8.5. Consequences of Force Majeure. In the event of cancellation of the trip by the Service Provider due to force majeure, any refund shall be made net of costs actually incurred by the Service Provider at the time of the force majeure event, including the Service Provider's direct organisational expenses, the remuneration of the Service Provider and its team for the organisational work actually performed in preparing and organising the event, and obligations to third parties (including bookings, prepayments, commissions, penalties, partner and contractor fees). The refund shall be made within 30 (thirty) calendar days from the date the Service Provider sends the notice of cancellation of the trip. The amount of the costs incurred and of the remuneration is determined by the Service Provider on the basis of its internal records (including payments to contractors, organisational and group costs). The Service Provider is not obliged to provide primary documents for the costs; at the request of the Client a general calculation of the amount retained shall be provided.

By agreement between the Parties, the Service Provider may offer the Client rescheduling of the trip or crediting of the funds paid towards the Client's (participants') participation in another trip, net of the costs actually incurred by the Service Provider and the remuneration referred to in this clause as at the time of the force majeure event, instead of a refund.

The expenses of the Client and participants referred to in clause 5.9 of this Agreement (including air tickets, evacuation and expenses during the trip) shall not be reimbursed by the Service Provider and shall not be included in the funds to be refunded.

The Parties have expressly agreed that failure to obtain a visa or other entry permit, refusal to issue one, or a delay in the decision does not constitute force majeure and is governed by the provisions of clauses 3.5 and 5.3 of this Agreement.

9. Liability of the Parties

9.1. Liability of the Service Provider. The Service Provider provides services under this Agreement in the format of trip organisation and coordination and shall not be liable for the outcome of the trip, the subjective expectations of the Client or participants, or any circumstances beyond the Service Provider's reasonable control.

The Service Provider shall not be liable for the actions (or inaction) of third parties, including but not limited to: host organisations, medical institutions, partners, contractors, interpreters, guides, transport companies, airlines, hotels, golf clubs, visa agencies, and government and consular authorities.

The Service Provider shall not be liable for any changes, cancellations, delays, restrictions, refusals of admission to events, changes in programme composition, logistical failures, human error, technical malfunctions, weather conditions, and other circumstances not directly dependent on the Service Provider's actions.

The Service Provider's liability under this Agreement shall in any case be limited to the amount actually paid by the Client, and the Service Provider shall not be liable for lost profits, indirect, incidental, non-material, or consequential damages, regardless of their nature and cause.

9.2. Liability of the Client. The Client shall be liable for timely payment for services, as well as for compliance by participants with the established requirements (including document requirements and rules of conduct). In the event of violations by participants that result in damage to the Service Provider (for example, damage to property, fines from the host organisation, etc.), the Client shall be obliged to compensate the Service Provider for such losses in full.

9.3. Exemption from Liability for Circumstances Beyond Control. The Parties shall be released from liability for partial or complete failure to perform obligations under the Agreement if such failure is caused by the circumstances listed in Section 8 "Force Majeure". This provision shall not apply to the Client's obligation to pay for services already rendered or expenses incurred by the Service Provider, as stipulated in clause 8.5.

10. Dispute Resolution

10.1. Negotiations. The Parties shall endeavour to resolve all disputes through negotiations.

10.2. All disputes, disagreements, or claims arising out of or in connection with this Agreement shall be subject to resolution through negotiations between the Parties. If the Parties fail to reach an agreement through negotiations, the dispute shall be submitted to the courts of the United Arab Emirates.

10.3. Governing Law. This Agreement shall be governed by and construed in accordance with the laws of the United Arab Emirates.

11. Final Provisions

11.1. Form of Agreement and Acceptance of the Offer. This Agreement is made in electronic form. Signatures of both Parties on a single document are not required for the Agreement to enter into force: this Agreement constitutes the Service Provider's offer, and acceptance of the Agreement terms by the Client shall be deemed to be the payment of the invoice issued by the Service Provider. Payment by the Client for the services shall constitute the Client's full and unconditional agreement to the terms of this Agreement without the need for subsequent signing.

11.2. Exchange of Documents. The Parties agree to conduct correspondence and exchange documents using electronic means of communication (messengers, e-mail). Documents transmitted by e-mail as scanned copies shall have the legal force of originals. The Service Provider's address for correspondence: katrina@endorfinevents.com. The Client shall provide their e-mail/contact details for correspondence.

11.3. Severability. If any provision of this Agreement is found to be invalid, this shall not affect the validity of the remaining provisions.

11.4. Entire Agreement. This Agreement contains the entire agreement of the Parties with respect to its subject matter. Appendix No. 1 forms an integral part of this Agreement.

11.5. No Assignment. The Client may not transfer their rights and obligations under this Agreement to third parties without the written consent of the Service Provider. The Service Provider is entitled to engage third parties to perform its obligations.

11.6. Acknowledgement of Terms. The Client confirms that they understand the terms of the Agreement, including the payment procedure, non-refundability of payment, cancellation terms, and limitations on the Service Provider's liability.

11.7. Languages of the Agreement. This Agreement is made in Russian and English. The English text is a translation of the Russian original; in the event of any discrepancy, the Russian text shall prevail.